SWIFT: INTERMODAL-SALT LAKE CITY, UT

OPEN IN CHROME AND BEGIN PRE-SCREENING

CARRIER DETAILS

ORIENTATION LOCATIONS

PROCEED TO APPLICATION FOR SWIFT: INTERMODAL-SALT LAKE CITY, UT

CODE: LSIMSUT

AVG PAY $1,200-$1,600/wk & BENEFITS
HOME DAILY
100% D&H, NO-TOUCH FREIGHT

QUALIFICATIONS:

MUST HAVE 6 MONTHS VERIFIABLE CLASS A TRACTOR TRAILER (OTR) EXPERIENCE IN THE LAST 12 MONTHS OR AT LEAST 12 MONTHS IN THE LAST 5 YEARS
MUST LIVE WITHIN 50 MILES OF SALT LAKE CITY, UT
MUST BE AT LEAST 21 YEARS OF AGE AND HAVE HELD A US DRIVER’S LICENSE FOR THE LAST 12 CONSECUTIVE MONTHS

LIVE CALL SCRIPTS

IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?

YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS

“Hello, can I speak with _____? Hi this is __________ with IMC Professional Driver Services. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Local Class A CDL Truck Driver – Intermodal Home Daily route.”

“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”

“The job we’re talking about today is a local, dedicated intermodal run based out of Salt Lake City, UT. It’ll be 100% D&H, no touch freight. You’ll be home daily making an average of $1,000-$1,600 per week.”

“Does that sound like something you’d be interested in?”

YES IT DOES!

“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 6 months verifiable Class A CDL Tractor Trailer experience within the last 3 years?

IF YES, DO THE PRE-QUAL, THEN

IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED

“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”

DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE

THE CLOSE

“Did you have any other questions about the job or the carrier that I didn’t cover?”

(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)

THE ‘COME TO JESUS’ MEETING

“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”

“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.

“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”

“Would you like to go ahead and get your application in process today?”

YES I WOULD!

PROCEED TO THE APPLICATION FOR
[CUSTOM 4:
SWIFT: INTERMODAL-SALT LAKE CITY, UT]

IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”

PROCEED TO SPECIAL INSTRUCTIONS FOR
[CUSTOM 5: DRIVER SUBMITTED APPLICATIONS]

IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS

“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.” 

I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU

“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.

“The job you applied for was a dedicated local route – home daily. Is that what you’re looking for, or how much home time are you needing to get? 

“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”

(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.

“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.

“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!

NO THANKS…

“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)

ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:

“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are  you looking for?”

(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.

I DO HAVE SOME OTHER OPTIONS

GO TO THE JOB PAGE FOR THE RECOMMENDED JOB

I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU

“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.

DO THE PRE-QUAL

“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.

SEND THE INTELLI-APP LINK TO YOUR DRIVER:

https://intelliapp.driverapponline.com/c/classarecruiting?r=GPeffer&uri_b=ia_classarecruiting_326737369

VOICEMAIL SCRIPT

“Hi, [Driver] this is _____ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Local Class A CDL Truck Driver – Intermodal Home Daily route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”

NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER

“Hello, can I speak with __________? Hi , this is _________ with IMC Professional Driver Services. How you doing today? I’m calling about an application you had submitted recently on indeed for a Dedicated Local Class A CDL Truck Driver – Intermodal Home Daily route.”

“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”

“I’ve been looking over your information and it looks like…

GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.

THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ

“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.

“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!

SEND THE INTELLI-APP LINK TO YOUR DRIVER:

https://intelliapp.driverapponline.com/c/classarecruiting?r=GPeffer&uri_b=ia_classarecruiting_326737369

VOICEMAIL SCRIPT

“Hi, [Driver] this is ________ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Dedicated Local Class A CDL Truck Driver – Intermodal Home Daily route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”

JOB DETAILS

“This is a local, dedicated intermodal run based out of Salt Lake City, UT. Intermodal trucking uses two types of transportation (truck and railway for this route) to move freight from one place to another. You’ll be hauling the freight during the first and final legs of the journey, running from Salt Lake City, UT to Grantsville, UT and Bear Valley City, UT. With an average of 3 turns. All D&H, no touch freight.”

“You’ll be home daily, working a 5 day work week both day and night shifts Sunday-Thursday or Tuesday-Saturday. Averaging 1,000 miles per week.”

“Compensation is based on hourly rate and stop pay. You’ll get $15 per hour and $12.50 per stop. With 2 stops per load your average weekly pay will range from $1,200-$1,600.”

NEXT, GO OVER THE BENEFITS PACKAGE

QUALIFICATIONS

The following table is general carrier info. Pay attention to the qualifications listed in red on the job info page for that job’s specific qualifications/requirements

Pre-Qualifications
Pre-Qualifications
Minimum Age
Must be at least 21 years of age
Must have held a US driver’s license for the last 12 consecutive months.
Minimum Experience (tractor Trailer/OTR)ACADEMY
0 months experience needed
TRAINEE
0 months experience needed, but Driver MUST have a valid Class A CDL
If a Driver completed school and training with another company and did not have any moving violations or preventable accidents during the time they have held a CDL, they can participate in a modified training program with a Swift mentor
EXPERIENCED
6 months OTR experience (after training) within the last 12 months
OR
At least 12 months in the past 5 years 
OR
A newly trained CDL Driver that is currently employed as a commercial Driver with 4 months with ONE carrier with NO moving violations, no preventable accidents during the time they have held their CDL is also considered an experienced Driver
 
* A driver with 3+ Months of experience may be eligable for Reduced training pending Road test/ Leadership Review. 
* Applicant must possess a valid driver’s license, in current state of residence.
* Swift must attempt to verify past employment on all jobs in the past 3 years
* Local experience will be considered on all accounts as long as it is hauling Class A
* Will consider Military experience  with a valid DD214 and the Driver will have to complete a “Military verification form”
Moving Violations (max in 3 year period) No more than 2 MV’s in the last 2 years.
No serious traffic violations in the last 12 months. Serious traffic violations include: Hand-held device, Reckless driving, speeding 15 or more over the limit, following too closely, failing to obey a traffic control device, erratic driving, improper lane change and or leaving the scene of an accident.
*Serious traffic violations per 49 CFR 383.51. Citations for driving while driver’s license or Medical Certificate was suspended, disqualified, or expired will be reviewed by Corporate Safety.
Policy on License suspensionsWill review
Accidents/Incidents No more than 1 on-road or DOT preventable loss in the last 2 years.
No major preventable accidents in the last 5 years (ex. Jackknife, overturn, etc.).
INCIDENTS- No more than 3 preventable incidents in the past 2 years.
The combination of all preventable accidents and incidents in the last 2 years may not exceed 3. Accident and incident history will be reviewed by the corporate safety and hiring teams.
Max. Number of Jobs- in the last 3 yearsCDL Holder – No more than 4 Driving jobs in the last 12 months. No more than 1 termination in the last 5 years for safety, can’t be last employer
Non CDL Holder – No more than 12 months unemployment in the last 3 years
Policy Against Unemployment- even if it is accounted forWill Review (need good details to get approved)
Terminated ApplicantsMust not have been terminated from last employer for poor safety record or theft
Must not have been terminated from more than 1 employer in 5 years for poor safety record or theft
No more than 2 Terminations from ANY employer in the past 5 years. 
Criminal Requirements– All felonies and misdemeanors relating to sex, drugs, violence, or theft will be individually reviewed by Corporate Security.
DUI/DWI- What is the max number and what
time frames do they need to fall outside of?
No DUI/DWI within the past 10 years if the offense occurred while they held a CDL-A or Commercial Learners Permit.
No DUI/DWI within the last 5 years if the offense occurred prior to getting a CDL-A or Commercial Learners Permit.
No Multiple DUI/DWI’s. No DUI/DWI in a commercial vehicle.
Drug/Substance TestNo use of illegal drugs, positive/refused tests in the past 10 years if the incident occurred while they held a CDL-A or Commercial Learners Permit.
No drug related conviction within the last 5 years. No use of illegal drugs, positive/refused tests within the past 5 years if the incident occurred prior to getting a CDL-A or Commercial Learners Permit.
No use of illegal drugs, positive/refused test in a commercial vehicle ever.
Must be able to pass a urine and hair test. For prospective candidates who did not previously hold a CDL A or Commercial Learners Permit prior to applying at Swift Transportation (e.g. for someone who is newly licensed or permitted) you may not have used marijuana, even where legalized, in the prior 90 days.
Is Haz-Mat Required? Is there a grace period for
driver to obtain it?
HazMat not required
Other Endorsements RequiredNone
DOT Physical RequirementsALL drivers will be required to take a new DOT physical and Drug test.


BENEFITS

“The benefits package includes:”

MEDICAL/DENTAL/VISION INSURANCE
DISABILITY/LIFE/ACCIDENT/CRITICAL ILLNESS AVAILABLE
PAID ORIENTATION/TRAINING/VACATION
401K RETIREMENT
FREE ONLINE COLLEGE DEGREE AT SNHU
BENEFITS AVAILABLE AFTER 60 Days

NEXT, GO OVER EQUIPMENT INFO

EQUIPMENT INFO

Using late-model Freightliner and Volvo tractors – average of one and a half years old. Mostly 10 speeds. We have 1800 watt inverters in our tractors.
Swift tractors are governed at 63 mph on the pedal, 65 mph on cruise, and have a pass smart option of 67 mph. Front Facing Cameras – Event Only
Riders and Pets allowed on most accounts.

NEXT, GO OVER CARRIER INFO

CARRIER INFO

“The carrier for this route is Swift. Swift Transportation is a Phoenix, Arizona-based American truckload motor shipping carrier. With over 23,000 trucks, it is the largest common carrier in the United States.” 

NEXT, GO OVER ORIENTATION INFO

ORIENTATION INFO (SWIFTORT)

Orientation will be no more than 2 days long. Lodging will be provided, single occupancy for experienced drivers. Meals and travel will be discussed during the hiring process. Pay will be $300, as long as you complete orientation and get hired.

USE ‘SWIFTORT’ IN THE MAPPING SYSTEM TO LOCATE THE ORIENTATION NEAREST THEIR LOCATION

USE ‘SWIFTORT’ IN MAPPING TO LOCATE THE NEAREST ORIENTATION LOCATION AND INFORMATION

ORIENTATION INFORMATION (SWIFTORT)

Welcome to Swift Transportation and our Driving Force! We look forward to you joining our team and want to ensure that you are successful in your career path here at Swift. Our Drivers are paramount in fulfilling the mission of our company. This letter provides you with information to allow for your future success with Swift Transportation. Our goal is to guide you into your new position to become a successful Driver as you start your new career.

Listed below is important information to help ensure that your on-boarding experience is a smooth transition:

  • You will complete a urine and hair analysis test
  • You will complete a DOT physical, unless you’ve had one at a Swift approved clinic within the last 60 days
  • Bring your Medical Card
  • Bring your class A CDL (Paper copy & picture I.D. accepted)
  • Other medical documentation (if applicable)
    o Medical releases
    o Proof of prescription
    o CPAP- 90 day Compliance report
  • Bring Personal Identification (Refer to document below)
  • Bring your driving school diploma and student loan agreement (if applicable)

SEE ORIENTATION LOCATIONS FOR MORE SPECIFIC INFO

*All receipts must be turned in to your Driver Qualification Team for reimbursement during orientation

Please note: The hotel listed above is the approved hotel for this Driver Qualification location. All rooms are double occupancy rooms. Reservations were sent prior to your arrival. Applicants are expected to conduct themselves in a positive manner. We want you to be comfortable while off duty, please be respectful of your roommate and do not allow non-registered or uninvited registered/uninvited guests in the rooms. Please avoid drugs and alcohol while on your career path here at Swift Transportation. Dress Code: While in Driver Qualification dress is business casual. For safety reasons, close-toe shoes are required while on Swift property.

Attendance: Driver Qualification starts Tuesday by 7:00 am* and concludes Wednesday at 4:00 pm.
(*If you have completed your hair AND urine tests prior to Monday, please arrive by 8:00 am.) Please make sure you arrive to class on time so you are able to receive all the information needed for your success to become one of our premiere drivers in Swift’s Driving Force! Applicants will be paid for 2 days of orientation (8 hours per day) at minimum wage.

Meals: Breakfast will be provided by the hotel and lunch is provided by the Driver Qualification Team. Please plan on providing your
own dinner. You can take advantage of the many dining options near the hotel.
Our Mentor program is designed with the success of you in mind. Upon completion of Driver Qualification you will be matched with one of our knowledgeable mentors for up to six weeks of training.

We have compiled a list of suggested items below that you may want to bring: MOST ITEMS BELOW ARE AVAILABLE FOR PURCHASE DURING DRIVER QUALIFICATION AND CAN BE PAYROLL DEDUCTED!

  • Flashlight
  • Sleeping Bag
  • Seasonal Appropriate Clothing
  • Blanket
  • Work Gloves
  • Pillow
  • Toiletries (soap, towel, shower shoes,
    toothbrush, tooth paste)
  • Sunglasses
  • Boots/Tennis Shoes
  • Clothing for 6/7 Day

WEEKEND EMERGENCY INFORMATION:

STEP 1:
CONFIRM THE DRIVER HAS RECEIVED THEIR ORIENTATION INFORMATION BY 5:00 p.m. EST ON FRIDAYS!
MAKE SURE THE DRIVER IS CHECKING THEIR SPAM IN THEIR EMAIL!

STEP 2:
IN THE EVEN OF AN EMERGENCY OVER THE WEEKEND, PLEASE HAVE THE DRIVER CALL DANIEL AT 479-270-7894.
MAKE SURE THE DRIVER LEAVES A MESSAGE AND THEIR CONTACT INFO IF PROMPTED!

UPON COMPLETION OF THE PRESENTATION RETURN TO THE CLOSE