CENTRALIZED SCRIPT

LIVE CALL SCRIPTS
YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS

“Hello, can I speak with _____? Hi this is __________ with IMC Professional Driver Services. How are you doing today? I’m calling about an application you had submitted recently on indeed for a [CUSTOM 1: INSERT AD TITLE HERE].”

“The job we’re talking about today is [CUSTOM 2: INSERT AD TITLE HERE]

YES IT DOES!

“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least [CUSTOM 3A] years old?
– Do you have at least [CUSTOM 3B] verifiable Class A CDL Tractor Trailer experience within the last 3 years?

IF YES, DO THE PRE-QUAL, THEN

IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED

DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE

THE CLOSE

YES I WOULD!

PROCEED TO THE APPLICATION FOR
[CUSTOM 4: THIS JOB
]

IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”

PROCEED TO SPECIAL INSTRUCTIONS FOR
[CUSTOM 5: DRIVER SUBMITTED APPLICATIONS]

IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS
I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU

“The job you applied for was a [CUSTOM 6: JOB DESCRIPTION], is that what you’re looking for, or how much home time are you needing to get? 

NO THANKS…
I DO HAVE SOME OTHER OPTIONS

GO TO THE JOB PAGE FOR THE RECOMMENDED JOB

I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU
VOICEMAIL SCRIPT

“Hi, [Driver] this is _____ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a [CUSTOM 7: INSERT AD TITLE HERE]. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”

NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER

“Hello, can I speak with __________? Hi , this is _________ with IMC Professional Driver Services. How you doing today? I’m calling about an application you had submitted recently on indeed for a [CUSTOM 8: INSERT AD TITLE HERE].”

THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ
VOICEMAIL SCRIPT

“Hi, [Driver] this is ________ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a [CUSTOM 9: INSERT AD TITLE HERE]. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”