PAM: OTR

OPEN IN CHROME AND BEGIN PRE-SCREENING

CARRIER DETAILS

PROCEED TO APPLICATION FOR PAM-OTR

CODE: OPOTR

AVG PAY $1,000-$1,200/wk & BENEFITS
WEEKLY PERFORMANCE PAY
OUT 10 DAYS HOME FOR 2
DRY VAN FREIGHT
70% D&H, 100% NO-TOUCH FREIGHT

The driver must meet one of the following qualifications:

  • 3+ MO OTR EXP IN THE PAST YR + 120 HR SCHOOL
  • 6+ MO T/T EXP IN THE PAST YR + 120 HR SCHOOL
  • 1+ YR T/T EXPERIENCE IN 3 YRS

 ***Please make sure to tell all new applicants that Pam does a new physical prior to Orientation so there is no need for the driver to send their current med card. 

IS YOUR DRIVER INTERESTED IN BEING A MENTOR?
LIVE CALL SCRIPTS

IS YOUR DRIVER POTENTIALLY QUALIFIED FOR THIS JOB?
– Do they live within the hiring area?

YES, THE DRIVER IS POTENTIALLY QUALIFIED
LIVE CALL SCRIPT FOR POTENTIALLY QUALIFIED DRIVERS

“Hello, can I speak with _____? Hi this is __________ with IMC Professional Driver Services. How are you doing today? I’m calling about an application you had submitted recently on indeed for a Class A CDL Truck Driver – OTR route.”

“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”

“The job we’re talking about today is an OTR route delivering dry van freight mainly in the eastern half of the U.S. 100% no touch freight. You’ll be out for 10 days and home for 2 making an average of
$1,000-$1,200 per week.”

“Does that sound like something you’d be interested in?”

YES IT DOES!

“OK, so first of all, let me ask you this..”
-What is it you’re currently doing, and what’s got you looking for a change today?
– Are you at least 21 years old?
– Do you have at least 1 year of verifiable Class A CDL driving experience (can be a combination of OTR/Regional/Local) in the past 3 years?
-Or at least 3 months of verifiable OTR experience in the past year AND at any time completed an accredited school or carrier approved training program? (Requires their TDS certificate with
a minimum of 120 hours)

IF YES, DO THE PRE-SCREENING, THEN

IF THE CANDIDATE IS BOTH QUALIFIED AND INTERESTED

“OK, so far everything looks good. Let me go ahead and give you all the details about the job and the carrier from top to bottom, and at the end if you have any questions I’ll be happy to track down any additional information for you that I don’t already have.”

DO A COMPLETE PRESENTATION STARTING WITH JOB DETAILS
AFTERWARD, MOVE ON TO THE CLOSE

THE CLOSE

“Did you have any other questions about the job or the carrier that I didn’t cover?”

(If you don’t have the answer or can’t find it, assure the driver that they will be contacted by a carrier rep and can ask more detailed questions within the next 24-48 hours)

THE ‘COME TO JESUS’ MEETING

“It looks like we may have a good match here and I’m confident that I can get you this seat. But before I submit your application with my name on it I need to make sure this is the job you want. If there are any other opportunities you’re interested in or waiting to see about, then I’d encourage you to go ahead and see about those jobs and then get back with me once you’re ready to commit to this opportunity.”

“When I submit an application to one of my carriers, I’m giving them the assurance that I have a qualified driver who wants the job and is committed to taking the seat if they get the offer. If that isn’t you then that’s fine, it’s not going to hurt my feelings, but I have to protect my reputation with our carriers”.

“If you’re ready to get orientation scheduled then I can go ahead and get your application submitted right now. And when this carrier sees our apps come in, they tend to put those up at the top of the stack because they know we bring them a lot of really good, highly qualified drivers.”

“Would you like to go ahead and get your application in process today?”

YES I WOULD!

PROCEED TO THE APPLICATION FOR
[CUSTOM 4:
PAM: OTR]

IF THE DRIVER ASKS, “CAN I DO THE APPLICATION MYSELF?”

PROCEED TO SPECIAL INSTRUCTIONS FOR
[CUSTOM 5: DRIVER SUBMITTED APPLICATIONS]

IF NOT QUALIFIED/INTERESTED:
I DO HAVE OTHER OPTIONS

“Well, unfortunately it sounds like this position may not be the best fit for you, but I do have another job in mind that I think may be perfect if you’d like to hear about that.” 

I DON’T HAVE ANYTHING/I’LL GET BACK WITH YOU

“Unfortunately, it sounds like this position may not be the best fit for you, but like I said, we work with more than 50 carriers, so let me get some additional information from you so we can get you into our system and then I’ll give you a call as soon as I find a better fit for you.

“The job you applied for was an OTR route, out for 10 days and home for 2. Is that what you’re looking for, or how much home time are you needing to get? 

“Are you willing to do some unloading for higher pay or do you prefer more of a Drop & Hook situation? And what kind of pay range do you need for a job to make sense for you?”

(Remind your driver that the home daily and no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs do). Take notes on the driver’s responses and preferences.

“I’m going to send you our intelli-app link. Once you fill that out and submit it we’ll be able to see what we have that you may be interested in and qualified for. At that point I can just give you a call back and if you love the job we’ll have most of what we need to get an application submitted for you right away.

“Be sure to save my number so that you’ll know it’s me because if I call you back then it means I’ve found something that I think you’ll love!

NO THANKS…

“That’s the job you had applied for. What is it you’re actually wanting? (listen to the response)

ONCE YOU HAVE ENOUGH INFORMATION, GO TO GOOGLE EARTH TO LOOK FOR JOBS IN THE APPLICANT’S AREA THAT MEET THEIR PREFERENCES. IF YOU NEED MORE INFORMATION, CONTINUE WITH THE FOLLOWING PROBING QUESTIONS:

“What’s your preference on home time? Are you willing to do some unloading or do you prefer more of a Drop & Hook situation? And what kind of pay are  you looking for?”

(Keep in mind, and remind your driver that the home daily, no touch jobs are not going to pay as well as the home weekly, EOW and driver unload jobs) Take notes on the driver’s responses and preferences.

I DO HAVE SOME OTHER OPTIONS

GO TO THE JOB PAGE FOR THE RECOMMENDED JOB

I DON’T HAVE ANYTHING/I’LL GET BACK TO YOU

“Let me go ahead and ask you just a few more questions to finish up our intake sheet and then I’ll get you off the phone. I think I may have some other jobs in your area that might be a better fit for you.

DO THE PRE-QUAL

“Okay [DRIVER], I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something and if you love the job, then we’ll already have most of what we need to get an application submitted for you right away.

SEND THE INTELLI-APP LINK TO YOUR DRIVER:

https://intelliapp.driverapponline.com/c/classarecruiting?r=GPeffer&uri_b=ia_classarecruiting_326737369

VOICEMAIL SCRIPT

“Hi, [Driver] this is _____ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Class A CDL Truck Driver – OTR route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”

NO, THIS DRIVER PROBABLY DOESN’T QUALIFY FOR THIS JOB
LIVE CALL SCRIPT FOR A LIKELY UNQUALIFIED DRIVER

“Hello, can I speak with __________? Hi , this is _________ with IMC Professional Driver Services. How you doing today? I’m calling about an application you had submitted recently on indeed for a Class A CDL Truck Driver – OTR route.”

“Just to give you a little background about IMC, we work with more than 55 carriers nationwide and so we’re always looking for good drivers. Our state of the art system tracks hundreds of jobs in real-time, so we always have a bird’s eye view on the industry and what opportunities are available.”

“I’ve been looking over your information and it looks like…

GO OVER POTENTIALLY DISQUALIFYING INFORMATION WITH THE DRIVER AND VERIFY ACCURACY TO OFFICIALLY DQ THEM.

THE INFORMATION WAS WRONG, THE DRIVER MAY BE QUALIFIED
THE INFORMATION IS CORRECT, AND THE DRIVER IS DQ

“Unfortunately, due to those factors I’m not going to be able to get you this seat today. But like I said before, we do work with lots of different carriers with lots of different qualifications and driver needs.

“I’m going to send you our intelli-app link. Once we have you in our system we’ll be able to see all the jobs that you’re qualified for and then I can just give you a call back as soon as I find something. Then if you love the job we’ll already have most of what we need to get an application submitted for you right away. So be sure to save my number so you’ll know it’s me calling you back!

SEND THE INTELLI-APP LINK TO YOUR DRIVER:

https://intelliapp.driverapponline.com/c/classarecruiting?r=GPeffer&uri_b=ia_classarecruiting_326737369

VOICEMAIL SCRIPT

“Hi, [Driver] this is ________ with IMC Professional Driver Services. I’m trying to reach you regarding an application you had submitted recently on indeed for a Class A CDL Truck Driver – OTR route. Please give me a call back as soon as you can at (417) 294-6664, extension 70_. Thank you and have a great day!”

JOB DETAILS

This is an OTR route delivering dry van freight mainly in the eastern half of the U.S. With a lot of freight opportunity from South Texas to Northeast and East coast. It’ll be 70% D&H and 100% no touch freight.

You’ll be out for 10 days and home for 2 running an average of 2,500 miles per week.

Compensation will be based on mileage. Your CPM rate will depend on verifiable experience and range from $0.40-$0.43. Average pay for this route is $1,000-$1,200 per week. And there is also the possibility for a weekly performance pay of up to an additional $0.10 cpm. (See image below for details)

NEXT, GO OVER THE BENEFITS PACKAGE

QUALIFICATIONS
MVR POINT SYSTEM

An applicant with more than 5 points total, within the last 3 years, is not eligible for hire. The conviction date, not the violation date, is used when determining the points within the 3 year period. If no conviction date is available, contact your hiring supervisor.

Please remember this is a guide to be utilized to determine an applicant’s, or an employee’s, eligibility for employment; it is not exhaustive. If you feel there should be additional considerations reviewed, either positive or negative, please raise those issues with your direct hiring supervisor or Safety Director for a final decision to be rendered.

The following table is general carrier info. Each individual job will have it’s own specifications/qualifications on the job page.

Pre-Qualifications
Minimum AgeAt least 21 years old
Minimum Experience (tractor Trailer/OTR)EXPERIENCED
3 months current verifiable OTR experience in a TT in the past year AND completed an accredited school (must have proof) or a reputable carrier training program within the past 2 years
OR
1 year verifiable OTR experience in a TT in the past 3 years
OR
6 months verifiable local experience  or a combination of OTR/regional/local in the past year AND at any time  completed an accredited school (must have proof) or a carrier approved training program
 
* Less than 1-year exp will also require graduation certificate
* Experience MUST have been in a Class A tractor, towing a 45′ trailer(s) or longer.
* Jobs must have also required a Class A CDL
 
MENTORS
To qualify as a mentor, they are requiring 6 months of OTR experience within the last year (with CDL school graduation in the past) and 14 days of clean logs at PAM.
So, if you send over someone that has 6 months experience, they would be eligible to apply to be a mentor after two weeks on with them. 
 
CITY DRIVER EXPERIENCE REQUIREMENTS
A city driver is defined as a driver who operates within a 100 air mile radius of his normal work reporting location.  This type of driver is exempt from logs/EOBRs and uses a time card to record his hours.
CITY DRIVER EXPERIENCE REQUIREMENTS (must meet one of the following):
1 year of verifiable local driving in the past 3 years.
1 year of verifiable driving (Combination of OTR/Regional/Local) in the past three (3) years.
3 months experience (Combination of OTR/Regional/Local) in the past year and at any time completed an accredited school or carrier approved training program.
NO CREDIT FOR LOCAL EXPERIENCE IF:
Construction (i.e. Dump Truck/backhoe)
Mobile Homes
Oil Field – Unless it needs the OTR criteria
Hot Shot
Yard Driver
 
MILITARY EXPERIENCE
Must provide a copy of DD214 or service within the last 3 years (from date of application)
Active military reservist date of service must be verified same as normal employment
Non active reservist must provide an NGB Form 22 showing dates of service if service was within the last 3 years from date of application
If DD214 not available, provide a copy of the separation document with separation status.
PLEASE NOTEAn applicant with more than 5 points total, within the last 3 years, is not eligible for hire.
The conviction date, not the violation date, is used when determining the points within the 3 year period.
* Please see the MVR Point System accordion above this table
Moving Violations (max in 3 year period)No more than 4 in the past 3 years
Policy on License suspensionsNo suspensions for moving violations within the last year. 
Total suspension/expirations cannot exceed 30 months out of the previous 36 months.
AccidentsAll accidents within previous 3 years disclosed either by the applicant, previous employer, or MVR & all fatality accidents (no matter when) must be approved by Safety or VP of Driver Resources and Compliance
Any accident with a citation in the previous 5 years is subject to Safety review
Incidents (max in 3 year period)Will review
Ticket / Accident / Incident ComboNo accidents with a citation for a moving violation in the past 3 years
Maximum Major Moving Violation (in the last 3 years)Will Review
* Please see the MVR Point System accordion above this table
Major Moving Violations- that are automatic DQ’sPassing a school bus
Reckless
Coasting out of gear
Leaving the scene of an accident
Speeding – 20+
Violate out of service order
Max. Number of Jobs- in the last 3 yearsWill review
Policy Against Unemployment- even if it is accounted for12 months within the previous 36 months
Any applicant totaling 12 months unemployment in the past 36 months must have been employed as a Class A driver within last 6 months immediately prior to applying with PAM/PCC.
Terminated ApplicantsWill review
Felony Convictions – How old must they be?
Based off the conviction date? What are the “silver bullets”?
No drug/possession charges in the last 5 years and no more than 2 in a lifetime
No domestic charges
* Go by the conviction date
Misdemeanors- How old must they be?
Automatic DQ’s?
No drug/possession charges in the last 5 years and no more than 2 in a lifetime
No domestic charges
* Go by the conviction date
DUI/DWI- What is the max number and what
time frames do they need to fall outside of?
None in the past 5 years
Only 2 in a lifetime
* Go by the conviction date
Is Haz-Mat Required? Is there a grace period for
driver to obtain it?
Not required
Reimbursed for Haz-Mat?Yes
Haz-Mat Pay Info$0.02 cpm extra
Other Endorsements RequiredNo
DOT Physical RequirementsPAM no longer accepts outside Med Cards. 
Once they get to that point in the process, Pam will schedule a new DOT physical when they schedule the Driver’s Drug Screen.
Drug ScreeningUrine
Other Automatic DQ’s.No registered sex offenders 
Failing a drug/alcohol test 
BENEFITS

MEDICAL/DENTAL/RX/BASIC LIFE/VISION INS.
PAID ORIENTATION/VACATION
MATCHING 401K RETIREMENT (Matched after 12 months)

NEXT, GO OVER EQUIPMENT INFO

EQUIPMENT INFO

Pam’s fleet of trucks include Peterbilts, Freightliners and Internationals. Average age being 1.5 years or less. NO cameras. Sleepers are 100% automatic with double bunks and fridges. The Day Cabs used for the local/home daily accounts are 10 speed. Auto Restriction only applies to experienced drivers and does not include city drivers (city driver trucks are not automatics).

Trucks are equipped with APU’s and Invertors with a max of 1800 watts are allowed but must be installed by Pam. Max speed for pedal is 62mph and cruise is 64 mph. They are not assigned but can be taken home for time off if you live within 50 miles of the terminal. (Trucks cannot be taken home for an extended period of time)

Rider Policy – Starts day 1, $17.50/month, must be family age 13 or older or otherwise over 18 years old
Pet Policy – Will allow dogs for teams or LP drivers only, No pets for New OTR, $500 Deposit

NEXT, GO OVER CARRIER INFO

CARRIER INFO

PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5 truck operation. In 40+ years of being in business, PAM has grown into an international company with more than 2,000 trucks and 6,000 trailers. They specialize in nationwide dry van truckload, expedited truckload, and logistics services to their customers in the United States, Canada, and Mexico. Their goal is to provide exceptional service to their customers and they believe that starts with having exceptional employees who are passionate about their work.

NEXT, GO OVER ORIENTATION INFO

ORIENTATION INFO (PAMORT)

Orientation will be 2-3 days in one of the following locations:

– Irving, TX
– North Little Rock, AR
– Tonitown, AR
– North Jackson, OH

It will start any day Monday-Thursday and will be paid out at $200 as long as you’re hired. Lodging and the lunchtime meal will be provided. Travel by bus is covered or the cost of fuel for a rental. Flights require approval but are rare because they don’t get refunded if the flight is missed.

USE ‘PAMORT’ IN MAPPING FOR ORIENTATION INFO

UPON COMPLETION OF THE PRESENTATION, RETURN TO THE CLOSE